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Tips for Dealing With Insurance Companies After a Texas Accident

Car accidents happen suddenly and unexpectedly, and the aftermath can be difficult. You may be injured, need a new car, or get your current one fixed, and on top of that, you will need to deal with insurance companies to obtain compensation for the damages you sustained. If you are currently dealing with insurance companies after a car accident in Texas, here are some tips.

The Car Accident Just Occurred, What Should I Do Now?

Immediately after a car accident in Austin, you should do the following:

  • Check for injuries to yourself and others involved in the accident. If anyone sustained injuries and required urgent medical attention call 911 immediately.
  • Move to safety. If possible and safe to do so, turn on your hazard lights and move your vehicle to the right side of the road to prevent further accidents.
  • Call 911. Even if the accident is minor, it is best practice to call the police so that they can document the accident and file a report, which is necessary for legal purposes and filing insurance claims.
  • Exchange information with the other driver(s) involved. Information that should be shared includes names, phone numbers, addresses, insurance information, the make and model of their vehicle(s), and license plate numbers.
  • Document the scene. Take photos and videos of the accident scene, be sure to document damage to vehicles, skid marks on the road, the condition of the road, and any other details that may be relevant. Documenting these details can be helpful for insurance claims.
  • Notify your insurance company. As soon as possible, report the accident to your insurance company. Provide them with only the facts, do not admit to fault.
  • Seek medical attention. Even if you don’t feel injured, it is important to seek medical care. Some injuries may not be immediately apparent, and seeking medical attention creates helpful documentation if you decide to file a claim later on.

Tips For Talking With Insurance Companies

Texas is an at-fault state, meaning the person who is at fault for causing the accident is responsible for compensating victims for the damages and injuries they sustained in the accident. This means that if you choose to file a claim to pursue financial compensation, you will be contacted by the at-fault driver’s insurance company. The at-fault driver’s insurance company must notify you that they received your claim within 15 days of your filing, per Texas law.

The at-fault driver’s insurance will likely contact you during the investigation period, either by phone, in person, or in writing. If they do this, it is best not to provide them with any information without first speaking to an experienced Austin car accident lawyer.

Often, insurance companies will use tactics to gather information to invalidate your claim. A skilled attorney will know how to maneuver these tactics and be able to help you build a strong claim for compensation.

Do I Need To Hire An Attorney?

You are not required to hire a lawyer to file a claim after a car accident although it may give you a better chance of obtaining a favorable outcome. If you choose to work with FVF Law, we can help by:

  • Communicating with the at-fault party’s car insurance
  • Providing legal advice and guidance
  • Filing paperwork and meeting deadlines
  • Negotiating a fair settlement
  • Educating you on your rights

Contact FVF Law Firm online for a free, no-obligation case consultation. Our Austin personal injury lawyers have over 100 years of combined experience. We can help you understand the complexities of your case and educate you on how to protect your rights.


Fogelman & Von Flatern is a personal injury law firm that believes it matters why we practice law: to make sure good people in unfair circumstances who want reasonable options are taken seriously, especially by their attorney. We value transparency, compassion, and justice, and we strive to embody that in our practice. At FVF, you can trust that you've got the best people on your case, for the right reasons.

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